Terms and Conditions for Serene Nail Club

Effective Date: September 1st, 2025

1. Introduction

Welcome to Serene Nail Club. These Terms and Conditions (“Terms”) govern your use of our nail salon services, website, booking platform, and any other interactions you have with us. By accessing or using our services, you agree to be bound by these Terms.

2. Services

Serene Nail Club provides a range of professional nail care services, packages, and related products. The specific details, pricing, and availability of these services are subject to change without notice.

3. Appointments and Cancellations

  • Booking: Appointments can be booked through our website, booking platform, phone, or in person. A valid credit or debit card on file is required to reserve appointments. No deposits are required.

  • Cancellation Policy: We require at least 24 hours’ notice for cancellations. Late cancellations may incur a fee equal to 50% of the scheduled service. No-shows will be charged the full amount of the service.

  • Late Arrivals: If you arrive late, your session may be shortened to accommodate subsequent appointments, and you will be responsible for the full cost of the scheduled service.

4. Payment

  • Methods: We accept various forms of payment, including credit/debit cards and cash.

  • Timing: Payment is due at the time of service.

  • Refunds: Refunds are issued only in accordance with our Refund Policy.

5. Health and Safety

  • Client Responsibility: You are responsible for disclosing any medical conditions, allergies, skin sensitivities, or nail/skin infections prior to receiving services.

  • Hygiene: We maintain the highest standards of cleanliness and sanitation. If you have any contagious conditions (such as nail fungus, warts, or infections), we may ask you to reschedule your appointment for your safety and ours.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Serene Nail Club and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our explicit permission.

8. Limitation of Liability

  • Service Outcomes: We strive to provide high-quality services but cannot guarantee specific results, as outcomes may vary depending on individual conditions and aftercare.

  • Damages: To the extent permitted by law, Serene Nail Club is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

9. Indemnification

You agree to indemnify and hold Serene Nail Club harmless from any claims, damages, liabilities, and expenses arising from your use of our services or violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms on our website. You are advised to review these Terms periodically for any updates.

11. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes arising from these Terms or your use of our services will be resolved in the courts of New York City.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Serene Nail Club
38 W 32nd Street Suite 1309
New York City, NY 10001
Phone: (917) 688-7008
Email: serenenailclub@gmail.com

13. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.